1. Introduction

Welcome to Find a Professional NZ ("Platform", "we", "us", or "our"). By accessing or using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

Find a Professional NZ is a marketplace platform that connects customers with local service providers across New Zealand. We facilitate connections but do not directly provide the services listed on our platform.

2. User Agreement

By using this platform, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• All information you provide is accurate and up-to-date
• You will comply with all applicable laws and regulations
• You understand that we share your contact information with service providers when you request services

3. Service Provider Terms

For Service Providers:

• You must provide accurate information about your services, qualifications, and availability
• You are responsible for maintaining appropriate licenses and insurance
• You agree to respond to customer inquiries in a timely and professional manner
• You understand that customer contact information is provided for legitimate business purposes only
• You must not misuse customer information or use it for unauthorized marketing
• You are solely responsible for the quality and delivery of your services

4. Platform Usage

Permitted Use:

You may use our platform to find or offer professional services in New Zealand. You agree to use the platform only for lawful purposes and in accordance with these terms.

Prohibited Activities:

• Posting false, misleading, or fraudulent information
• Harassing, threatening, or abusing other users
• Attempting to gain unauthorized access to the platform
• Using automated systems to scrape or collect data
• Violating any applicable laws or regulations
• Impersonating another person or entity

5. Information Sharing

When you request a service through our platform, we share your contact information (including name, phone number, email, and location) with the selected service provider. This is essential for them to contact you and provide the requested service.

For detailed information about what data we collect and share, please refer to our Privacy Policy and Information Disclosure pages.

6. Liability and Disclaimers

Platform Role:

Find a Professional NZ acts solely as a marketplace platform connecting customers with service providers. We do not:

• Employ or directly control service providers
• Guarantee the quality, safety, or legality of services provided
• Verify credentials, licenses, or insurance of service providers
• Assume responsibility for disputes between customers and providers

Limitation of Liability:

To the maximum extent permitted by law, Find a Professional NZ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or services obtained through it.

7. Dispute Resolution

If you have a dispute with a service provider or customer, you agree to attempt to resolve it directly with them first. If resolution is not possible, you may contact our support team at info@findaprofessional.co.nz for assistance.

These terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the modified terms.

9. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Email: info@findaprofessional.co.nz